Privacy Policy of Joguman Co., Ltd.
Joguman, Inc. (hereinafter referred to as the "Company") establishes and discloses this Privacy Policy in accordance with Article 30 of the Personal Information Protection Act to protect the personal information of data subjects and to ensure the prompt and efficient handling of related complaints.


Article 1 (Purpose of Processing Personal Information)
The Company processes personal information for the following purposes. The collected personal information will not be used for any purpose other than those stated below. If the purpose of use changes, the Company will take necessary measures, such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act.

1. Membership Registration and Management
To confirm membership registration intent, verify and authenticate identity for member services, maintain and manage membership status, implement identity verification under the restricted identity verification system, prevent fraudulent service use, verify legal guardian consent when processing personal information of children under the age of 14, provide notifications, and handle complaints.

2. Provision of Goods or Services
To deliver goods, provide services, send contracts and invoices, offer content, provide customized services, authenticate identity, verify age, process payments and settlements, and collect debts.

3. Handling of Complaints
To verify the identity of complainants, review complaint details, conduct fact-finding investigations, provide notifications, and communicate results.


Article 2 (Retention and Processing Period of Personal Information)
The Company processes and retains personal information within the retention and use period agreed upon by the data subject or within the period specified by applicable laws.

Membership Registration and Management: Personal information is retained until membership withdrawal from the Company’s website. However, in the following cases, personal information will be retained until the specified event is concluded:
If an investigation is in progress due to a violation of relevant laws, personal information will be retained until the investigation is completed.
If there are outstanding debts or obligations arising from website usage, personal information will be retained until financial settlement is completed.


Article 3 (Personal Information Items Processed)
The Company processes the following personal information:

1. Membership Registration and Management
Required information: Name, date of birth, ID, password, address, phone number, email address.

2. Provision of Goods or Services
Required information: Email address.

3. Automatically Collected Information During Internet Service Use
IP address, cookies, MAC address, service usage records, visit records, records of improper use, etc.


Article 7 (Destruction of Personal Information)
The Company promptly destroys personal information once the retention period expires or the processing purpose has been achieved.
1. If personal information must be retained beyond the agreed retention period due to legal obligations, it will be stored separately in a different database (DB) or storage location.
2. Destruction Procedure: The Company selects personal information for destruction and obtains approval from the personal information protection officer before proceeding.
3. Destruction Method: Personal information stored electronically is deleted using technical methods (such as low-level formatting) to prevent recovery. Printed documents containing personal information are shredded or incinerated.


Article 8 (Measures to Ensure the Security of Personal Information)
To ensure the security of personal information, the Company implements the following measures:
1. Administrative Measures: Establishment and implementation of internal management plans, regular employee training.
2. Technical Measures: Management of access rights to personal information processing systems, installation of access control systems, encryption of unique identifiers, installation of security programs.
3. Physical Measures: Access control for data storage rooms and server rooms.


Article 9 (Installation, Operation, and Rejection of Automated Personal Information Collection Devices)
The Company uses cookies to provide users with personalized services.
1. Purpose of Cookies: Cookies are used to analyze user visits, service usage patterns, popular search terms, and security access status to optimize service provision.
2. Cookie Management: Users can refuse cookie storage by adjusting settings in their web browser (e.g., navigating to Tools > Internet Options > Privacy settings).
3. Consequences of Rejecting Cookies: Users who refuse to store cookies may experience difficulties in using personalized services.


Article 10 (Personal Information Protection Officer)
The Company designates the following individual as the personal information protection officer, responsible for overseeing personal information processing and addressing related complaints and remedial measures:

▶ Personal Information Protection Officer
Name: Byong Joon Kim
Position: CEO
Contact: joguman.studio@gmail.com

For any inquiries, complaints, or damages related to personal information, data subjects may contact the personal information protection officer and department. The Company will respond promptly.


Article 11 (Remedies for Rights Infringement) Data subjects may contact the following agencies for assistance with personal information infringement cases:

▶ Personal Information Infringement Report Center (operated by KISA)
Services: Reporting and consultation on personal information breaches
Website: privacy.kisa.or.kr
Phone: 118 (toll-free)
Address: 3rd Floor, 9 Jinheung-gil, Naju-si, Jeollanam-do, 58324, South Korea

▶ Personal Information Dispute Mediation Committee
Services: Dispute mediation, class action mediation (civil resolution)
Website: www.kopico.go.kr
Phone: 1833-6972
Address: 4th Floor, Government Complex Seoul, 209 Sejong-daero, Jongno-gu, Seoul, 03171, South Korea

▶ Supreme Prosecutors’ Office Cybercrime Investigation Unit: 02-3480-3573 (www.spo.go.kr)

▶ Korean National Police Agency Cyber Security Bureau: 182 (cyberbureau.police.go.kr)


Article 13 (Implementation and Changes to the Privacy Policy)
This Privacy Policy has been in effect since April 1, 2020.